Frequently Asked Questions
Everything you need to know about your Tatti Lashes order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
Can I reuse my Tatti Lashes?
Yes! Our high-quality lashes are designed for durability and can be reused up to 15-20 times with proper care and cleaning.
What is your return policy?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of receipt.
Do you offer international shipping?
We ship worldwide. International delivery times vary by country but generally arrive within 7-14 business days.
Are your lashes cruelty-free?
Absolutely. We are proud to be a 100% cruelty-free brand, offering a wide range of high-quality synthetic and faux mink options.
How do I track my order?
Once your order has dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery.